January 12, 2005
Conversation with a Visitor:
Her: Where is room 505?
Me: That's on the fifth floor. The elevators are at the end of the that hall.
Her: What do I do when I get there?
Me: Ma'am?
Her: At the elevators.
Me: *stunned for a moment* Uh... just press the "up" arrow button...
Her: And?
Me: *mouth gaping* Just take it to the fifth floor.
Her: And how do I get there?
Me: Press the number 5. *still maintaining serious face*
Her: Thank you. It's all new to me...
Me: No problem.
I have absolutely no explanation for that little encounter!
January 06, 2005
Gotta love the old man who can play the harmonica with his nose. Then with his mouth. Then IN his mouth. Oh, and clack his false teeth to the beat of Jingle Bells. She says to herself, as she backs away slowly...
God bless us customer service people, God bless us all.
November 11, 2004
When you walk into the labor and delivery of the hospital I work in, you are greeted with my cheerful self. I give directions, information, and I do it with a smile, too. I have to say- I rock.
("Toot, toot!" goes my own horn.)
I actually do like my job, and I am proud to leave people with a good feeling about the staff of this hospital. It's easy when you work for a company that you really like, and this is the best hospital in the state, I'm convinced of it.
Now, I'll admit, some days my smile is a little slower and slightly less genuine, but that's okay. It happens. But generally speaking, I'm happy here. I enjoy what I do and I find it rewarding.
How lucky am I?